Additional Information on Data Protection
This policy outlines how Palm Solutions treats and protects the personal information of individuals who interact with us through our website, www.palmsolutions.es. Please review this Privacy Policy along with our Legal Notice and Cookie Policy before using this website.
In accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights, Palm Solutions informs you that by accepting this Privacy Policy, you give your express, informed, and unequivocal consent for your personal data to be processed in compliance with the security, technical, and organizational measures established by current regulations.
Who is responsible for this website?
Identity of Controller: Palm Solutions
Trade name: Palm Solutions
Address: Carrer Tánger 39 BJ-1, 08018 Barcelona
Email: admin@palmsolutions.es
Activity: Home improvement, renovation, and property management services
What personal data is collected on this website?
Depending on the services or interactions, Palm Solutions collects and processes:
- Identification data: Name and surname
- Contact data: Email address, telephone number
- Contractual data: Service details and preferences
- Navigation data: IP address, browser type, access domain, usage data, and interaction with the website
Legal basis for processing
Your data is processed on the following legal bases:
- Execution of a contract or service request
- User consent for contact forms, newsletters, and cookies
- Legitimate interest to protect users from misuse or fraud
Purposes of data processing
- Newsletter subscriptions: Used solely for sending updates and offers
- Contact forms: To respond to inquiries or provide requested information
- Service requests: To manage and fulfill project and consultation requests
- Downloads and resources: To send relevant files or materials
Retention periods
- Client data: Retained for the minimum legal period and up to 10 years in line with fiscal and legal requirements
- Subscriber data: Retained until the user unsubscribes
- Potential clients: Retained for up to 2 years or until deletion is requested
Your rights
You may exercise the following rights:
- Access, rectify, or erase your data
- Request cancellation or restriction
- Object to data processing
- Request portability
- Withdraw consent at any time
To exercise your rights, email us at admin@palmsolutions.es. You may also file a complaint with the Spanish Data Protection Agency: https://www.aepd.es/es
Data recipients
We work with service providers who may access your data under strict confidentiality agreements. These include:
- Hosting and web management providers
- Email communication tools (e.g. MailerLite)
- Analytics and payment platforms (e.g. Google Analytics, Stripe, PayPal)
- Cloud and file-sharing tools (e.g. Google Drive)
International data transfers, if any, are made in accordance with GDPR and Privacy Shield frameworks.
Profiling and segmentation
We may use data to segment our audience for communications and content personalization. Any such profiling is statistical and not linked to identifiable individuals unless explicitly stated and consented to.
Security of your data
Palm Solutions takes appropriate technical and organizational measures to safeguard your data. Our website uses SSL encryption to protect transmitted information. In case of any breach, we will notify affected users without undue delay.
Accuracy of your data
Users are responsible for the accuracy of the data they provide. By submitting any form, you agree to provide accurate, up-to-date information.
Revocability
You may revoke your consent at any time by contacting admin@palmsolutions.es. This revocation will not affect the legality of processing carried out prior to your request.
Changes to this Privacy Policy
Palm Solutions may update this Privacy Policy to reflect changes in legal or operational requirements. Updates will be posted on this page in advance of becoming effective.
Page last updated: 11/07/2025